The world doesn’t need you to know everything. The world doesn’t need you to be perfect. The world just needs you to show up and give it your best shot. So lead by example, share your experiences and inspire others with your actions. And never hold your gifts back. – Sam Brown, @smarttwenties
Challenge, overcome. Challenge, overcome. Challenge, overcome.
This is Krystal Roberts path in life; the belief there is nothing she can’t handle, do, have, or become.
“I feel self-made,” says Krystal. “I come from a situation where my parents, neither of them having a formal education, worked so hard. My mom worked her butt off as a single mom most of her life, raising my sister and me, working two jobs. My dad worked as an entrepreneur, but unfortunately, they could never get ahead. I’ve tried to run as far away from struggling, especially financially, as much as I can.”
But running from the struggle hasn’t always been easy, most days it’s been hard. “I was out on my own at age 16, and always working at least two jobs to make ends meet,” says Krystal. “By the time I was in my early 20’s I already had one baby and another one on the way. I was working as a waitress at Joe’s Crab Shack and I was the best server they had. I still remember that Thursday night though that pushed me over the edge. The restaurant closed at midnight and at 11:55 pm, a table of 20 people walked in. It was the worst table ever. The worked me so hard, even asking for extra food, but I still killed it! At the end of the night, the bill came to $1,000. They left me two pennies on the table. I was done.”
Looking for a better way to earn a living and gain the respect she knew she deserved, Krystal saw an ad from a Facebook friend, Samantha Desthers. Samantha helped her get an interview at USHEALTH Advisors, but Krystal didn’t really know or understand what it was all about. She only knew one thing, she wasn’t telling her husband about it, at least not yet. When she woke up on the morning of the interview she realized she had nothing to wear. “My husband, AJ and I had been on a diet for the past six months,” says Krystal. “He had lost 15o pounds, I lost 80 pounds, so I had no dress clothes that fit me. I went to Target and bought some clothes that morning, but we were in such a financial bind, I actually returned them the next day.”
Krystal says she went into the interview with a group of other people and listened as Field Sales leader Marcos Figueroa told his story. “He talked about his success,” says Krystal, “his mindset and the financial rewards of HOPE, Helping Other People Everyday. Jason Grief, the Division leader then came in and said it’s simple, ‘if you work hard, and help enough people, you can make a lot of money here.’ “He sold me on the opportunity and after Jason and Marcos had a conversation, they said they would offer me the position to become an agent. The contracting fee was $92, so I swiped my credit card. It was probably the last $92 my husband and I had in the bank. I called my husband to tell him, crying hysterically. He was furious. AJ never acts impulsively, he researches everything. But I had made my decision. I quit my job as a server right away. I got licensed in four days, (health and life), and got appointed with the company. I didn’t have time to spare.”
There was no change to spare either, with money so tight, Krystal knew she had to make it happen. “I got on the phones,” Krystal says. “I called a ton of shared leads and I got my first new business, my first sale, on December 2nd, 2016. I closed two more deals on that very first day. One of the policies got issued right away and my first week’s commission was $846. I didn’t stop, working 12 hours-a-day, practicing my scripts until my kids could say them too. My husband says, ‘I’ve been researching and researching this company and all I see is if you work hard, you can make it happen.’”
Work hard she did. In her second week, Krystal says her commission was over $3,000. It was the holiday season when Krystal started the business in early December and there was no money to buy anything, much less Christmas gifts for her two young daughters. But because of her efforts, all of that changed. Right before Christmas, the rent got paid and the girls had gifts.
Krystal sees the gifts in all of life and believes success is so much a mindset, a muscle you build and something she’s had to work on, since even at birth, there was a struggle. Krystal was born with amniotic band syndrome, a congenital disorder caused by entrapment of fetal parts, (usually a limb, toes or fingers), while in utero. Because of it, Krystal was born with the use of only one hand… but when you’ve got a full heart, nothing can stop you.
“I suppose people think having one hand is a challenge, but it’s not really been a challenge for me at all. Everything else I did as a kid I just worked ten times harder than everyone else. You just have to figure out your way to do it. I remember my mom and me sitting on the floor for nearly 11 hours, learning to tie my shoes. I do everything faster than everyone else I know. When I was 16-or-17 I was working at Chick-Fil-A and my manager was talking to the crew at the restaurant while I was in the back working. I could overhear him say to the team, ‘I just don’t get it, why aren’t you more productive? Krystal is in the kitchen making sandwiches five times as fast as everyone else and she only has one hand!’ “It’s just doesn’t affect me at all. My parents never saw it or allowed me to see it as a disability. In fact, when I was about 11-years-old they took me to see a surgeon to try and get it fixed. When the doctor asked me if I wanted to correct it, I said, ‘it’s ok, I was meant to be like this.’”
For Krystal, the meaning of her life is now dedicated to shining her light on everyone who is in her care, whether it be her husband and children, her clients, or the agents on her team at USHEALTH Advisors.
Krystal explains: “Right when I contract people, I tell them they have to read a book, Success Principles, by Jack Canfield. I read it and it changed my life. I had a lot of work to do on mindset, I never really had someone tell me, you can do whatever you want to do. When I realized that was possible, everything changed. I also tell my new agents, this is simple, it’s not easy. I say, look there are two boards, there is an action board and there is a production board. If you’re not at the top of one, you better be at the top of the other. Listen to audio, read books, be all in and talk to as many people as possible. If you are talking to as many people as possible, it won’t be long until you’re on the production board. We have the right products and the right opportunity. I tell people I get to wake up every day and come into an office environment which is absolutely amazing. And I get to get on the phones with my team and help them with our great products. I get to help families save money to do things like pay for ballet lessons for their daughter, instead of paying high premiums to an insurance company. Plus, I help others on my team become successful. I tell the new recruit if you have the willpower to be successful, then I can teach you anything in this business.”
Krystal talks the talk and walks the walk. When she first started less than two years ago, it was all about sacrifice to reach success. “At first I didn’t know how we’d make this work,” says Krystal. “When I accepted the job on the fly, I called my sister and told her, ‘look, I have no money to give you, but can you help me by watching my baby for four or five weeks so I can get this off the ground?’ “My husband and I would get up at 4 or 5 am, drive an hour from Palm Harbor to St. Petersburg, Florida to drop my youngest at my sister’s house, then drive my oldest back into town to drop her at school. We were spending three hours in the car. My husband had to be at work by 7 am and so did I.”
Krystal says it’s just how she’s wired. “I’m the type of person that if you tell me what to do and it will put me in a better position, then I will do it. My Division leader Jason said, ‘be in the office by 8 am, but if you want to be great, then be here by 7:30.’ “So I’d show up at 7. He said, ‘make 300 calls’, “I’d make 350. Nobody can beat me. I want to be the best. My team knows that no matter what time of day, I’m there at the office. We work 8 am to 7 pm, and in reality, most days we are there working until 11 pm or even 12 am. We work on the weekends too. I’ve got leaders I’m creating now who are becoming million-dollar producers. Changing their lives is even cooler than changing mine.”
Support in what she does is also key and Krystal says her husband AJ has been the rock. “I met my husband in a Walmart parking lot, very romantic,” she laughs. “We’ve been together for ten years now. He’s my best friend, my biggest supporter. I don’t think anyone in this opportunity that doesn’t have a solid support system can do it. Sales is sales, it can be up and down, but he’s been there on the hard days and he gets to celebrate everything as well.”
Krystal buys into the belief that no matter what the challenge, or the obstacle, life is a celebration. But that celebration can only manifest if you get your mind right. “You never know when it is that someone is ready in their mind to make something work for themselves,” she says. “I think that my purpose is to really make anybody I can touch believe in themselves and get people to wake up and realize they can change their lives. Too many people sit there not feeling good, creating their own life of misery, suffering from their own lack of doing. You can create a good life with the power of positive thinking and the right words. This is your life, you get to choose your life. You get to choose how you feel, you get to choose your health and wealth by what you speak into your existence; you can make it real.”
“I struggled financially my entire life. If somebody told me two years ago that I’d be living in a new home, driving a Range Rover and on track to make $375,000 a year, I would not have believed them. But I changed the way I think. Understand your mind is the most important thing you can possibly invest in and you must put in as much good as possible. If you’re a negative person, you’re not in my life, period. I protect what it is I’m putting in my mind.”
For Krystal, this is just the beginning. “All of this is nothing compared to what my life will be in ten-to-twenty years from now,” she says. “I want to help others become successful, healthy and happy. That’s my purpose. I am definitely, 100-percent going to be a billionaire, not just a millionaire. I want to be as great an influencer as possible. If I hadn’t been introduced to great leaders like Jason Grief, or my Regional manager Taraina McCants, who took the time to make me believe this is possible, then I would not be here today. I want to share this with as many people as I can, so they can see this is possible too.”
Krystal also knows her children, 6-year-old Zari and 4-year-old Jazmyne are watching her and her husband and learning as well. “When my girls introduce themselves to other people they say, ‘I’m Zari, or I’m Jazmyne… and I can do anything.’”
Words to live by.
Until next time, thanks for taking the time.